Sale Promotion Terms

Sale Promotion Terms

These terms apply to promotional offers, discounts, and sales run by Alva & Grace on alva-grace.com. By taking part in a promotion, you agree to these terms.

Eligible Customers

Promotions are available to customers in our supported markets, unless a specific promotion states otherwise.

Types of Promotions

  • New-product introductory discounts
  • Seasonal sales (e.g., Black Friday, Summer Sale, clearance)
  • Site-wide percentage or fixed-amount discounts
  • Bundle offers, such as “Buy 2, Get 10% Off” or “Buy 3, Get 15% Off”
  • Coupon codes, which cannot be combined with other offers unless stated

Duration & Changes

Each promotion runs for a limited time. We reserve the right to extend, modify, or end any promotion at any time without prior notice.

Pricing

Discounts are applied at checkout and, unless stated otherwise, cannot be combined with other offers. If a pricing error occurs, we may cancel the affected order and issue a full refund.

Availability

Promotional items are subject to availability while stocks last, and quantity limits may apply per customer.

Returns on Promotional Items

Promotional purchases follow our standard 60-day return window. Any refund is issued at the promotional price actually paid, not the standard retail price. Please see our Refund Policy for full details.

Fraud Prevention

We reserve the right to void orders that involve multiple accounts, automated bots, bulk reselling, or the unauthorized sharing of discount codes.

Governing Law

These terms are governed by the laws of the customer's country of delivery.

Changes to These Terms

We may update these terms from time to time. Changes take effect as soon as they are published on this page.

Contact Us

Questions about a promotion? Email support@alva-grace.com.