Careers

Working at Alva & Grace

We're looking for a Customer Service Representative to provide friendly, efficient, and solution-focused support to our customers.

What You'll Work On

  • Responding to customer inquiries via email and chat
  • Handling order tracking, product questions, and issue resolution
  • Following our workflows while using good judgment to keep customers happy
  • Collaborating with our operations team on order fulfillment

What We're Looking For

  • 2+ years of eCommerce customer service experience
  • Excellent written English and the ability to convey warmth and clarity in your messages
  • Strong problem-solving skills and attention to detail
  • A reliable internet connection and prompt availability

What You'll Get

  • Remote, flexible work — set your own hours and work from anywhere
  • Training and ongoing support
  • Clear feedback and open communication

How to Apply

Send us a short introduction and an overview of your work history, and include the word “blue” in your message so we know you read this far. Email support@alva-grace.com.

We can't wait to meet someone who cares about customers as much as we do. — The Alva & Grace Team